Privacy Policy
The RV Fuel Vault
Effective Date: January 1, 2026 | Last Updated: April 12, 2026
The RV Fuel Vault (“we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at thervfuelvault.com and rvfuelvault.com (the “Site”), place an order, or otherwise interact with us.
1. Information We Collect
Personal Information You Provide
When you place a pre-order, create an account, register your product, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through our third-party payment processor — we do not store credit card numbers)
- Vehicle/chassis information (for product compatibility)
- Fleet or business information (for fleet orders)
Information Collected Automatically
When you visit our Site, we may automatically collect:
- IP address and approximate location
- Browser type and operating system
- Pages visited, time spent, and navigation paths
- Referring website or search terms
- Device identifiers
We use cookies and similar tracking technologies (such as Google Analytics) to collect this information.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including pre-orders
- Communicate with you about your order status, product updates, and shipping notifications
- Provide customer support
- Send promotional emails (only with your consent; you can opt out at any time)
- Improve our website, products, and services
- Prevent fraud and protect our business
- Comply with legal obligations
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information with:
- Service Providers: Payment processors, shipping carriers, email service providers, and analytics services that help us operate our business
- Legal Compliance: When required by law, subpoena, or to protect our legal rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookies through your browser settings. Disabling cookies may limit some features of our Site.
5. Data Security
We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for all data transmission. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights & Choices
You have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications at any time
- Request a copy of the data we hold about you
To exercise any of these rights, please contact us at [email protected].
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.
8. Children’s Privacy
Our Site is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
